Quality & Patient SafetyPatient-first culture and safety standards

ISO

About Us

Accreditation & Standards

KENAS

ISO 15189 · Laboratory

KEBS

ISO 9001 · ISO 14001 · ISO 22000

The Nairobi Hospital holds nationally recognised accreditations that validate the quality, safety and consistency of our clinical and operational standards — earned through rigorous independent audits and sustained excellence.

Our Quality Commitment

"Excellence is not a standard we achieve once — it is a practice we sustain every day, across every department, for every patient."

Local Accreditation

Kenya Accreditation Service

KENAS is Kenya's national accreditation body. ISO 15189 accreditation confirms that our medical laboratory meets international standards for technical competence and quality management.

KENAS

Accredited

Standard

ISO 15189 : 2012

Scope

Medical Laboratories — Requirements for Quality & Competence

Body

Kenya Accreditation Service

✓

✓

Technical Competence — ISO 15189

Our laboratory personnel, equipment, methodologies and reporting systems meet the stringent requirements of the ISO 15189:2012 standard, independently verified by KENAS assessors.

✓

Quality Management System

Documented quality systems govern pre-analytical, analytical and post-analytical phases — ensuring every laboratory result is accurate, traceable and reliable.

✓

Patient Safety in Diagnostics

Accreditation directly supports patient safety by ensuring diagnostic tests are performed and interpreted correctly, reducing risk of misdiagnosis or treatment error.

Quality Certification

Kenya Bureau of Standards

KEBS certifies that The Nairobi Hospital's management systems meet internationally recognised ISO standards across three critical domains: quality, environment and food safety.

ISO 9001

Quality Management

Confirms our quality management system consistently delivers services that meet patient and regulatory requirements

KEBS Certified

ISO 14001

Environmental Mgmt

Our environmental management system minimises waste and ecological impact — demonstrating corporate responsibility in healthcare operations

KEBS Certified

ISO 22000

Food Safety Mgmt

Ensures all food prepared and served within the hospital meets global food safety management standards, protecting every patient and staff member

KEBS Certified

KEBS

KEBS Certified

ISO 9001 : 2015

Quality

ISO 14001 : 2015

Environment

ISO 22000 : 2018

Food Safety

3 Active Certifications

All KEBS certifications are maintained through regular surveillance audits confirming ongoing compliance.

Quality & Safety

Committed to the highest standards.

Our accreditations are not just certificates on a wall — they represent a culture of continuous improvement, accountability and patient-centred care embedded across every function of The Nairobi Hospital.

KENAS

ISO 15189 : 2012

Medical Laboratory Accreditation

KEBS

ISO 9001 · 14001 · 22000

Quality, Environment & Food Safety