Website privacy notice
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1 Introduction
Your privacy is important to CFAO Mobility. Accordingly, we have developed this Privacy Notice (also referred to as “Notice”) to explain the following:
•Who we are
•The personal information we collect, use, store, share, or otherwise process, about customers and other individuals
•Why we collect it
•How you can exercise your privacy rights.
CFAO Mobility referred to as (‘‘we’’, ‘‘us’’ or ‘‘our’’) in this Privacy Notice is the Data Controller (registration number 751-6174-0BDF) responsible for your personal data.
By providing your personal data to us (whether via our website, by email, in person or over the phone), you agree to the processing set out in this Privacy Notice.
2 Contact Us
If you have any questions about:
•This Privacy Notice
•The use of your personal data
•Or wish to request to exercise any of your rights
Please contact us using the following details:
By email: LST-KE-3655-RISK-DEPARTMENT-GROUP@cfao.com
By post: CFAO Mobility Kenya Limited
Uhuru Highway, opposite Nyayo stadium
P.O Box 3391 – 00506
Nairobi
3 Personal Data We Collect from You
We shall collect your personal data with your knowledge and consent when you do any of the following:
•Sales administration – purchase of a product or service, including but not limited to purchase of vehicles and parts, service of vehicles, service contract subscriptions and leasing of motor vehicles;
•Subscribe to our newsletters or other marketing communications
•Complete an online contact form;
•Visit our website;
•Attend our activations during marketing events;
•Contact CFAO Mobility with a query or complaint;
•Respond to or participate in a survey, marketing promotion, prize competition or special offer;
•You apply for a job with us for recruitment purposes – either directly to us and/or sometimes from an employment agency or background check provider. We may sometimes collect additional information from third parties including former employers, credit reference agencies and/or other background credit agencies;
•We may collect your information when you interact with us as a supplier, agent, merchant or dealer;
•We also collect information when you visit any of our premises;
•Call us or interact with us through social media, our email (we may record your conversations for quality assurance purposes);
•We do not collect data for minors (any person under 18 years of age) except where you additionally consent and/or register on their behalf as their parent and/ or legal guardian. We shall have appropriate mechanisms in place for age verification and consent in order to process personal data of a child.
•Provide us feedback.
Your access and/or use of any of the above constitutes your consent to collection and processing of your data and acceptance of the terms and conditions in this Notice.
4 What Information is Collected?
The information we collect and store about you may include but is not limited to the following:
•Identity data – your name, title, date of birth, photograph, identity document type and number.
•Contact data – email address, telephone number(s), location.
•Demographic data – address, preferences or interests.
•Vehicle registration details – number plate, chassis no., model
•Financial data – your credit or debit-card information – information about your bank account numbers and SWIFT codes or other banking information for billing purposes.
•Images, quotes and/or videos from which you may be identified – during marketing events or interviews
•Identification and other background verification data such as a copy of passports or utility bills or evidence of beneficial ownership or the source of funds to comply with client due diligence/‘‘know your client”/anti-money laundering laws and collected as part of our client acceptance and ongoing monitoring procedures.
•Recruitment related data such as your curriculum vitae, your education and employment history, details of professional memberships and other information relevant to potential recruitment with us.
•Engagement data – which includes your views during and after the marketing activations & events, posts on social media and any feedback or comments submitted to us.
•Technical data – includes Internet Protocol (IP) address, the date and time of your website visit, which pages you browsed and whether the pages have been delivered successfully, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
•Profile Data – this includes feedback and survey responses.
•Any personal data about you included in free text boxes when you complete our web
forms; including in relation to enquiries or comments submitted to us.
•If you visit
